Refund policy

Returns & Store Credit Policy

At The Headliner, we want you to love your purchase. If your item is not the right fit, we offer store credit for eligible returns.

Return Eligibility

• Returns must be initiated within 7 days of delivery

• Approved returns must be shipped back within 4 days of approval

• Items must be unworn, unwashed, and in original condition

• Tags must be attached and items must be returned in original packaging

• A receipt or proof of purchase is required

Non-Returnable Items

• Final sale items

• Gift cards

• Accessories

Return Shipping

• Customers are responsible for return shipping costs

How to Start a Return

1. Email returns@shoptheheadliner.com

2. Include your order number and the item(s) you wish to return

3. Wait for return approval and instructions

   • Do not send items back without approval, as they will not be accepted

Store Credit

• Once your return is received and inspected

• If approved, store credit will be issued via e-gift card

Damaged or Incorrect Items

Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, contact us immediately and we will make it right.

Exchanges

We do not offer direct exchanges.
To receive a different item, please return your original item for store credit and place a new order.

Refunds

We do not issue refunds.
All approved returns are processed as store credit only.

Questions?

Contact us anytime at hello@shoptheheadliner.com — we’re happy to help.